South Florida Managed IT, Cybersecurity & AI Services
SOC · All systems operational(305) 781-9728laz@primetimeitsolutions.com
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Services · 7 lines, 1 partner

One partner for your IT, your security, and your AI strategy.

Seven service lines, one accountable partner, one standardized stack. Built for South Florida businesses that need enterprise discipline without the overhead of a large-provider model. AI is the foundation — not a feature we bolted on.

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Services Active Live
7 lines
Managed · Security · AI · Cloud
Avg Response SLA
<15 min
P1 · contractually backed
Stack Standardized Audited
11 tools
SOC 2 aligned · reproducible
The shape of a modern MSP

AI isn’t the eighth service line. It’s the floor under the other seven.

SMBs face the same AI-driven threat landscape as the Fortune 500 — without their SOC budgets. We use AI to scale enterprise-grade delivery to small-business pricing, and we deploy AI-aware security to defend against the attacks AI just unlocked for everyone.

20+
Years operating in South Florida (since 2005)
99.9%
Uptime SLA across managed infrastructure
<15m
P1 response time, every incident
SOC 2
Aligned stack & documentation
What we do

Seven service lines. One accountable partner.

Every service is delivered on the same standardized, audit-ready stack — no surprise integrations, no “that’s a different vendor” runarounds.

Managed IT

24/7 monitoring, unlimited help desk, automated patching, asset lifecycle. Your IT department, on tap.

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Cybersecurity & MSSP

EDR, MDR, identity protection, phishing simulation, dark-web monitoring. SentinelOne + Huntress + Defender, layered.

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AI Services & Governance

Copilot & Claude rollouts, AI usage policy, DLP for AI tools, prompt-injection defense, AI-augmented vCIO reporting.

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Cloud & M365

Microsoft 365, Azure, SharePoint, Teams, Entra ID. Migrations, tenant hardening, license optimization, Copilot-readiness.

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Backup & DR

3-2-1-1-0 backups with immutable copies, ransomware-resistant retention, tested restore playbooks.

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Network & Wi-Fi

SD-WAN, segmented VLANs, secure guest networks, WatchGuard / Unifi design, zero-trust principles.

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vCIO & Strategy

Roadmaps, budget planning, compliance posture, board-ready reports — augmented with AI insight engines.

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Why one partner

Buying IT, security, and AI separately is how things slip through the cracks.

When your MSP, MSSP, and AI consultant are three different vendors, every incident becomes a finger-pointing exercise. We deliver all seven service lines on one stack, with one engineer accountable for the outcome.

  • One pane of glass
    Tickets, alerts, reporting, and compliance evidence all live in one system — not bouncing between three vendor portals.
  • Aligned incentives
    When the same team owns prevention, detection, and response, nobody wins by passing the buck. The fix happens fast.
  • Cyber-insurance ready
    One MSP signing the carrier attestation across MFA, EDR, backup, AUP, and AI governance — not a stack of partial answers.
  • Predictable pricing
    Per-user, per-month for the bundle. Quarterly business reviews. No surprise “security upgrade” or “AI consultation” invoice.
How we’re built →
Engineer at console
“Three vendors mean three throats to choke. Pick one partner who can’t hide behind anyone else.”
Laz De La Vega · Practice Lead, Primetime IT Solutions
Common questions

What people ask before they sign.

Can I buy just one of the service lines?
Yes. Managed IT is the most common entry point, but we’ll engage on cybersecurity-only, AI governance-only, vCIO-only, or project-based work (cloud migrations, network refreshes, M&A integrations). Bundled engagements are priced better and deliver more, but we don’t force a full-stack agreement.
How is pricing structured?
Flat per-user, per-month for the managed bundle. Add-on service lines (AI governance, vCIO, advanced MSSP) are priced incrementally. Major projects scoped separately. You’ll always know what a quarter costs before it starts.
What size of business are you a fit for?
Sweet spot is 10–100 users in regulated or operations-heavy industries — law firms, CPAs, wealth management, construction, logistics. We can support smaller (5+) and larger (250+) with the same stack and discipline, but the unit economics are best in that middle band.
Do you replace our existing MSP?
Often, yes. We’ll handle the transition: knowledge transfer, tooling migration, vendor handoffs, end-user communication. Most clients move from a legacy MSP to PIS within 30–45 days with zero downtime.
Free assessment · 30 minutes

One stack. One partner. One bill.

Book a 30-minute discovery call. We’ll review your environment across all seven service lines and send you a one-page snapshot in 48 hours — yours to keep, even if we never work together.

Book Your Assessment → Call (305) 781-9728
0
Cost. No sales-engineer parade.
30 min
Discovery call. We come prepared.
48 hrs
Snapshot report in your inbox.